Privacy and Data Protection Policy

Naturepl appreciates your business and fully respects your right to privacy. Therefore, we have developed the following Privacy & Data Protection Policy to address issues which may be of concern to you regarding the information and data you provide to us, or we obtain about you, as a result of your use of our web site:-

How Your IP Address Is Used

We use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is used to help identify you and your orders and will be matched with demographic information you have provided already held by us.

How We Use Cookies

Our site uses cookies to keep track of your orders. Cookies also enable us to keep track of which images you've selected to put in your lightbox during each session. Cookies are small text files placed on your hard drive by web page servers, they are commonly used by web sites to provide identification. The cookie your computer accepts from us is uniquely yours and can only be read by the server that gave it to you. When you access your naturepl account you will need to use a browser that supports cookies. If you continue without changing these settings you consent to this - but if you prefer, you can block cookies manually in your browser. Be aware that doing this will impair your use of this website.

How We Use Your Contact Information

Our site's registration form requires you to give us certain contact information such as your name, email and address. We use this customer contact information from the registration form to confirm and deliver orders. If you opt in to our newsletters, this contact information is also used by us to contact you periodically about naturepl. This will usually be a maximum of one email per week. You may opt-out of receiving future notifications and mailings from us; see the opt-out section below.

How We Use Security Measures

This site has security measures in place to protect against the loss, misuse and alteration of the information under our control. Your username and password are known only to yourself, and to the system administrators. They will not be given out to anyone else at any time. They are stored in a separate secure database, not directly accessible to the internet. Regular security reviews are held by us to ensure that the site remains safe and secure for your protection.

How You Can Opt Out of Receiving Information or Modify Your Personal Data

Our site provides you with the opportunity to opt out of receiving communications from naturepl at the point where we request information about you. You may also have your information removed from our mailing database by sending an email to: or clicking the unsubscribe link in our mailouts. You can update your information from within your online account, or by sending an email to It is our policy to delete web accounts that have not been used for three years.

GDPR and Data Protection Policy

To see naturepl's full Data Protection Policy please click here.

How to Find Out More

If you have any questions about this Privacy & Data Protection Policy or either the practices with this web site or your experiences with it you may contact:


Nature Picture Library
5a Great George Street
Bristol BS1 5RR
Tel: 44 (0) 117 911 4675
Fax: 44 (0) 117 927 2459

Or email us at
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